Energy & Utilities • United Kingdomfusionforbusiness.co.uk
Review data last updated .
Based on public reviews and response behavior.
107 reviews over 339 days (about 9.6 per month). Busiest month: 17% of reviews. Languages: en 99%, unknown 1%.
Energy & Utilities average: score 65.8, rating 4.23 stars, reply rate 50.6%, over 513 ranked companies · benchmark 3 Nov 2026
Score
90.0
Industry average 65.8
24.2 above average
Rating
4.71
Industry average 4.23
0.48 above average
Reply rate
—
Industry average 50.6%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering August 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Share of theme mentions
Themes from the 107 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 513 ranked companies in Energy & Utilities (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 90.0 places the company in the top quarter of about 500 ranked Energy & Utilities companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 99% of reviews against an industry average of 51%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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