Based on public reviews and response behavior.
179 reviews over 201 days (about 27 per month). Busiest month: 21% of reviews. Languages: en 99%, unknown 1%.
Energy & Utilities average: score 65.8, rating 4.23 stars, reply rate 50.6%, over 513 ranked companies · benchmark 3 Nov 2026
Score
89.7
Industry average 65.8
23.9 above average
Rating
4.62
Industry average 4.23
0.39 above average
Reply rate
—
Industry average 50.6%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 12% negative
Covering August 2026 — 37 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Share of theme mentions
Themes from the 179 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 513 ranked companies in Energy & Utilities (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 89.7 places the company in the top quarter of about 500 ranked Energy & Utilities companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 96% of reviews against an industry average of 51%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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