Customereye

Solar Panel Funding

Energy & Utilities • United Kingdomwww.solarpanelfunding.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
+3.1 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Energy & Utilities companies

#20of 36
Top 56% · Mid Pack
#1 (best)#36 (worst)
#18Peer
#19Peer
#20This company
#21Peer
#22Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 21% negative

75%
positive
  • Positive75%
  • Neutral4%
  • Negative21%

Sentiment Balance

Covering November 2024 — 27 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
33.9%
Product Quality
13.9%
Response Speed
12.4%
Onboarding
10.9%
Communication
10.7%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 1.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100
33/100
signal score
  • Built from a negative-review share of 33.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
93.7%
4
2.2%
3
0.5%
2
0.5%
1
3.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.0% of reviews in the last three months were positive, compared with 97.5% in the three months before that.

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