Based on public reviews and response behavior.
100 reviews over 130 days (about 23 per month). Busiest month: 48% of reviews. Languages: en 86%, fr 14%.
These figures describe an earlier period, not the last 12 months.
Sporting Goods & Equipment average: score 63.1, rating 4.31 stars, reply rate 27.2%, over 142 ranked companies · benchmark 30 Oct 2026
Score
55.2
Industry average 63.1
7.9 below average
Rating
4.50
Industry average 4.31
0.19 above average
Reply rate
—
Industry average 27.2%
not measured
Not ranked
no reviews in the last 12 months
85% of reviews positive, 15% negative
Covering February 2015 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 142 ranked companies in Sporting Goods & Equipment (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 27%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 69 mentions with a sentiment score of 82.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
