Customereye

GRIP + GLOW

Sporting Goods & Equipmentgripandglow.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,871 days (about 1.6 per month). Busiest month: 7% of reviews. Languages: en 99%, fr 1%.

Overall Score

55/100
4.37 ★ average rating · 100 reviews
55/100 from 100 reviews over 14 months, moderate confidence.

Sporting Goods & Equipment average: score 60.8, rating 4.19 stars, reply rate 25.0%, over 148 ranked companies · benchmark 7 Oct 2026

Score

55.3

Industry average 60.8

5.5 below average

Rating

4.37

Industry average 4.19

0.18 above average

Reply rate

—

Industry average 25.0%

not measured

Competitive Performance Rank

Among ranked Sporting Goods & Equipment companies

#99of 148 ranked in Sporting Goods & Equipment
Top 67% · Mid Pack
#1 (best)#148 (worst)
#97Peer
#98Peer
#99This company
#100Peer
#101Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 21% negative

79%
positive
  • Positive79%
  • Neutral0%
  • Negative21%

Sentiment Balance

Covering November 2025 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Loyalty
Hidden
Pricing
Hidden
Communication
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Sporting Goods & Equipment