Customereye

Outsiders Store

Sporting Goods & Equipmentoutsidersstore.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 443 days (about 6.9 per month). Busiest month: 12% of reviews. Languages: en 99%, de 1%.

Overall Score

53/100
+8.3 vs. last month4.31 ★ average rating · 100 reviews
53/100 from 100 reviews over 13 months, moderate confidence.

Sporting Goods & Equipment average: score 61.5, rating 4.19 stars, reply rate 26.2%, over 201 ranked companies · benchmark 20 Oct 2026

Score

53.3

Industry average 61.5

8.2 below average

Rating

4.31

Industry average 4.19

0.12 above average

Reply rate

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Industry average 26.2%

not measured

Competitive Performance Rank

Among ranked Sporting Goods & Equipment companies

#149of 201 ranked in Sporting Goods & Equipment
Top 74% · Mid Packup 10 from last month
#1 (best)#201 (worst)
#147Peer
#148Peer
#149This company
#150Peer
#151Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 20% negative

80%
positive
  • Positive80%
  • Neutral0%
  • Negative20%

Sentiment Balance

Covering September 2026 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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Communication
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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