Based on public reviews and response behavior.
119 reviews over 22 days (about 165 per month). Busiest month: 99% of reviews — one month dominates this sample. Languages: en 91%, unknown 8%, da 1%.
Energy & Utilities average: score 65.8, rating 4.23 stars, reply rate 50.7%, over 512 ranked companies · benchmark 1 Nov 2026
Score
67.4
Industry average 65.8
1.6 above average
Rating
4.39
Industry average 4.23
0.16 above average
Reply rate
—
Industry average 50.7%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 25% negative
Covering August 2026 — 118 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 1% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 119 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 512 ranked companies in Energy & Utilities (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 87% of reviews against an industry average of 51%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 40 mentions with a sentiment score of 81.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
