Finance & Insurancewww.smartdriverclubinsurance.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 686 days (about 4.4 per month). Busiest month: 25% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,888 ranked companies · benchmark 1 Nov 2026
Score
43.0
Industry average 63.6
20.6 below average
Rating
2.68
Industry average 4.19
1.51 below average
Reply rate
—
Industry average 46.7%
not measured
Not ranked
no reviews in the last 12 months
51% of reviews positive, 48% negative
Covering June 2022 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,888 ranked companies in Finance & Insurance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.191 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.737). Review the worst months in the trend data to identify specific operational or product issues.
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