Based on public reviews and response behavior.
1,225 reviews over 54 days (about 691 per month). Busiest month: 66% of reviews — one month dominates this sample. Languages: en 64%, unknown 33%, es 3%.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,888 ranked companies · benchmark 1 Nov 2026
Score
42.9
Industry average 63.6
20.7 below average
Rating
3.63
Industry average 4.19
0.56 below average
Reply rate
—
Industry average 46.7%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 35% negative
Covering August 2026 — 805 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 33% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 1,225 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,888 ranked companies in Finance & Insurance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 42.9 sits in the bottom quarter of about 2,900 ranked Finance & Insurance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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