Customereye

Credit One Bank

Finance & Insurancecreditonebank.com

Review data last updated .

Based on public reviews and response behavior.

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1,225 reviews over 54 days (about 691 per month). Busiest month: 66% of reviews — one month dominates this sample. Languages: en 99%, unknown 1%, es 0%.

Overall Score

42/100
Short observation window (54 days)
+10.4 vs. last month3.63 ★ average rating · 1,225 reviews
42/100 from 1,225 reviews over 2 months, high confidence. trend not shown: window under six months. one month holds 66% of the reviews.

Finance & Insurance average: score 58.5, rating 4.09 stars, reply rate 40.6%, over 1,022 ranked companies · benchmark 16 Sept 2026

Score41.5vs 58.517.0Rating3.63vs 4.090.46Reply ratevs 40.6%

Competitive Performance Rank

Among ranked Finance & Insurance companies

#891of 1022 ranked in Finance & Insurance
Top 87% · Bottom Tier
#1 (best)#1022 (worst)
#889Peer
#890Peer
#891This company
#892Peer
#893Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

59% of reviews positive, 39% negative

59%
positive
  • Positive59%
  • Neutral3%
  • Negative39%

Sentiment Balance

Covering August 2026 — 806 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 35% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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