Sky-Tours

Travel & Hospitality • United Stateswww.sky-tours.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

30/100

2.44 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#147of 150

Top 98% · Bottom Tier

#1 (best)#150 (worst)

#145Peer

#146Peer

#147This company

#148Peer

#149Peer

Overall Customer Sentiment

Below Average

39% of reviews positive, 59% negative

39%

positive

Positive39%
Neutral2%
Negative59%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 583 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

17.0%

Communication

16.0%

Pricing

15.1%

Loyalty

11.3%

Response Speed

10.9%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 17.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100

62/100

signal score

•Built from a negative-review share of 41.7% across this company's analyzed reviews.
•38 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.4avg rating

5★

25.8%

4★

7.5%

3★

6.2%

2★

6.3%

1★

54.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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