Customereye

SKS Bottle & Packaging

Professional Services • United Stateswww.sks-bottle.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
+3.6 vs. last month4.28 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#236of 517
Top 46% · Upper Half
#1 (best)#517 (worst)
#234Peer
#235Peer
#236This company
#237Peer
#238Peer

Overall Customer Sentiment

Above Average

64% of reviews positive, 34% negative

64%
positive
  • Positive64%
  • Neutral2%
  • Negative34%

Sentiment Balance

Covering July 2026 — 14 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 994 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.5%
Response Speed
17.0%
Product Quality
16.1%
Loyalty
12.6%
Customer Support
9.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 3.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100
44/100
signal score
  • Built from a negative-review share of 34.2% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
72.7%
4
7.5%
3
4.9%
2
4.9%
1
10.0%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 91.9% of reviews in the last three months were positive, compared with 90.6% in the three months before that.

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