Customereye

Simply Sensitivity Checks

Supplements & Nutrition • United Kingdomwww.simplysensitivitychecks.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

44/100
+8.1 vs. last month4.26 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#289of 301
Top 96% · Bottom Tier
#1 (best)#301 (worst)
#287Peer
#288Peer
#289This company
#290Peer
#291Peer

Overall Customer Sentiment

Below Average

63% of reviews positive, 35% negative

63%
positive
  • Positive63%
  • Neutral2%
  • Negative35%

Sentiment Balance

Covering November 2024 — 23 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 26% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
19.5%
Customer Support
16.5%
Onboarding
13.7%
Loyalty
12.1%
Delivery Shipping
8.9%

Most feedback concerns Response Speed.

The most common complaint theme is Pricing, making up 8.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100
32/100
signal score
  • Built from a negative-review share of 31.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
70.5%
4
10.5%
3
5.0%
2
3.0%
1
11.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 84.7% of reviews in the last three months were positive, compared with 88.6% in the three months before that.

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