Based on public reviews and response behavior.
200 reviews over 90 days (about 68 per month). Busiest month: 45% of reviews. Languages: en 100%.
Funeral & Memorial average: score 70.6, rating 4.72 stars, reply rate 50.7%, over 83 ranked companies · benchmark 4 Oct 2026
Score
88.8
Industry average 70.6
18.2 above average
Rating
4.77
Industry average 4.72
0.05 above average
Reply rate
—
Industry average 50.7%
not measured
Among ranked Funeral & Memorial companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 14% negative
Covering September 2026 — 59 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 15% negative and 5% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 83 ranked companies in Funeral & Memorial (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 88.8 places the company in the top quarter of about 80 ranked Funeral & Memorial companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 98% of reviews against an industry average of 51%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
