Funeral & Memorial • United Kingdomwww.dignityfunerals.co.uk
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 47 days (about 130 per month). Busiest month: 73% of reviews — one month dominates this sample. Languages: en 98%, unknown 2%, fr 1%.
Funeral & Memorial average: score 72.6, rating 4.74 stars, reply rate 51.0%, over 69 ranked companies · benchmark 30 Oct 2026
Score
76.7
Industry average 72.6
4.1 above average
Rating
4.84
Industry average 4.74
0.10 above average
Reply rate
—
Industry average 51.0%
not measured
Among ranked Funeral & Memorial companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 10% negative
Covering September 2026 — 38 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 69 ranked companies in Funeral & Memorial (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 51%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 122 mentions with a sentiment score of 89.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
