Based on public reviews and response behavior.
200 reviews over 152 days (about 40 per month). Busiest month: 27% of reviews. Languages: en 100%.
Funeral & Memorial average: score 70.6, rating 4.72 stars, reply rate 50.7%, over 83 ranked companies · benchmark 4 Oct 2026
Score
75.8
Industry average 70.6
5.2 above average
Rating
4.94
Industry average 4.72
0.22 above average
Reply rate
—
Industry average 50.7%
not measured
Among ranked Funeral & Memorial companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 12% negative
Covering September 2026 — 32 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 83 ranked companies in Funeral & Memorial (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 51%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 140 mentions with a sentiment score of 88.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
