Based on public reviews and response behavior.
600 reviews over 1,999 days (about 9.1 per month). Busiest month: 4% of reviews.
Funeral & Memorial average: score 70.8, rating 4.71 stars, reply rate 50.8%, over 95 ranked companies · benchmark 6 Oct 2026
Score
66.3
Industry average 70.8
4.5 below average
Rating
4.75
Industry average 4.71
0.04 above average
Reply rate
—
Industry average 50.8%
not measured
Among ranked Funeral & Memorial companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 19% negative
Covering August 2024 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 57% negative and 14% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 95 ranked companies in Funeral & Memorial (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 87% of reviews against an industry average of 51%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 291 mentions with a sentiment score of 81.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
