Based on public reviews and response behavior.
100 reviews over 820 days (about 3.7 per month). Busiest month: 19% of reviews. Languages: en 99%, unknown 1%.
Legal & Compliance average: score 69.9, rating 4.51 stars, reply rate 50.2%, over 1,085 ranked companies · benchmark 1 Nov 2026
Score
54.6
Industry average 69.9
15.3 below average
Rating
2.54
Industry average 4.51
1.97 below average
Reply rate
—
Industry average 50.2%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
41% of reviews positive, 59% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,085 ranked companies in Legal & Compliance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.383 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 54.6 sits in the bottom quarter of about 1,100 ranked Legal & Compliance companies (25th percentile: 61, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
