Customereye

Shaw Trust

Jobs & Recruitmentwww.shaw-trust.org.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,350 days (about 2.3 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

49/100
+33.3 vs. last month1.78 ★ average rating · 100 reviews
49/100 from 100 reviews over 17 months, moderate confidence.

Jobs & Recruitment average: score 66.9, rating 4.39 stars, reply rate 44.1%, over 386 ranked companies · benchmark 7 Oct 2026

Score

48.6

Industry average 66.9

18.3 below average

Rating

1.78

Industry average 4.39

2.61 below average

Reply rate

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Industry average 44.1%

not measured

Competitive Performance Rank

Among ranked Jobs & Recruitment companies

#341of 386 ranked in Jobs & Recruitment
Top 88% · Bottom Tierup 62 from last month
#1 (best)#386 (worst)
#339Peer
#340Peer
#341This company
#342Peer
#343Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

52% of reviews positive, 47% negative

52%
positive
  • Positive52%
  • Neutral1%
  • Negative47%

Sentiment Balance

Covering October 2025 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Pricing
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Product Quality
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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