Customereye

Foley

Jobs & Recruitment • United Statesfoleyservices.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
4.52 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#23of 78
Top 29% · Upper Half
#1 (best)#78 (worst)
#21Peer
#22Peer
#23This company
#24Peer
#25Peer

Overall Customer Sentiment

Above Average

80% of reviews positive, 18% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering June 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 583 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
32.1%
Product Quality
16.0%
Loyalty
15.4%
Communication
7.7%
Response Speed
7.4%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 2.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100
34/100
signal score
  • Built from a negative-review share of 40.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
82.3%
4
5.5%
3
2.2%
2
1.5%
1
8.5%

Based on 600 analyzed reviews. Sentiment is improving: 83.3% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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