Customereye

SendFox

Software & Web Services • United Stateswww.sendfox.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,496 days (about 2 per month). Busiest month: 10% of reviews. Languages: en 93%, es 3%, fr 2%.

Overall Score

50/100
4.06 ★ average rating · 100 reviews
50/100 from 100 reviews over 15 months, moderate confidence.

Software & Web Services average: score 60.3, rating 4.04 stars, reply rate 35.6%, over 2,348 ranked companies · benchmark 1 Nov 2026

Score

49.8

Industry average 60.3

10.5 below average

Rating

4.06

Industry average 4.04

0.02 above average

Reply rate

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Industry average 35.6%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1821of 2348 ranked in Software & Web Services
Top 78% · Bottom Tier
#1 (best)#2348 (worst)
#1819Peer
#1820Peer
#1821This company
#1822Peer
#1823Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

72% of reviews positive, 26% negative

72%
positive
  • Positive72%
  • Neutral2%
  • Negative26%

Sentiment Balance

Covering December 2025 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Communication
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Customer Support
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Pricing
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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