Vizard.ai

Software & Web Services • United Statesvizard.ai

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

−16.7 vs. last month4.71 ★ average rating · 624 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#217of 363

Top 60% · Mid Pack

#1 (best)#363 (worst)

#215Peer

#216Peer

#217This company

#218Peer

#219Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 21% negative

78%

positive

Positive78%
Neutral1%
Negative21%

Sentiment Balance

Covering April 2026 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 614 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

45.8%

Customer Support

19.7%

Onboarding

16.7%

Response Speed

8.3%

Pricing

5.3%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 5.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100

13/100

signal score

•Built from a negative-review share of 20.8% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

85.6%

4★

6.6%

3★

3.5%

2★

1.6%

1★

2.7%

Based on 624 analyzed reviews. Sentiment is improving: 75.0% of reviews in the last three months were positive, compared with 62.5% in the three months before that.

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