Based on public reviews and response behavior.
100 reviews over 761 days (about 4 per month). Busiest month: 10% of reviews. Languages: de 45%, en 40%, es 13%.
Food & Beverage average: score 62.8, rating 4.18 stars, reply rate 32.9%, over 2,932 ranked companies · benchmark 23 Oct 2026
Score
27.5
Industry average 62.8
35.3 below average
Rating
1.16
Industry average 4.18
3.02 below average
Reply rate
—
Industry average 32.9%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
7% of reviews positive, 93% negative
Covering April 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Reviews are mostly in German
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,932 ranked companies in Food & Beverage (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.788 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 27.5 sits in the bottom quarter of about 2,900 ranked Food & Beverage companies (25th percentile: 54, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99