Clearance XL®

Food & Beverage • United Kingdomwww.clearancexl.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

+10.5 vs. last month3.89 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#490of 551

Top 89% · Bottom Tier

#1 (best)#551 (worst)

#488Peer

#489Peer

#490This company

#491Peer

#492Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 31% negative

68%

positive

Positive68%
Neutral1%
Negative31%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.3%

Product Quality

14.9%

Loyalty

14.2%

Pricing

12.6%

Customer Support

9.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Customer Support, making up 9.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100

63/100

signal score

•Built from a negative-review share of 39.7% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

61.8%

4★

9.7%

3★

4.3%

2★

4.3%

1★

19.8%

Based on 600 analyzed reviews. Sentiment is slipping: 14.3% of reviews in the last three months were positive, compared with 25.0% in the three months before that.

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