See Tickets

Entertainment & Events • United Kingdomwww.seetickets.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

−23.1 vs. last month3.17 ★ average rating · 986 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#196of 322

Top 61% · Mid Pack

#1 (best)#322 (worst)

#194Peer

#195Peer

#196This company

#197Peer

#198Peer

Overall Customer Sentiment

Mid Pack

46% of reviews positive, 51% negative

46%

positive

Positive46%
Neutral2%
Negative51%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 964 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

25.9%

Response Speed

12.6%

Communication

11.4%

Customer Support

10.2%

Loyalty

8.3%

Most feedback concerns Onboarding.

The most common complaint theme is Response Speed, making up 12.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH68/100

68/100

signal score

•Built from a negative-review share of 51.4% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.2avg rating

5★

45.8%

4★

7.4%

3★

3.9%

2★

4.2%

1★

38.7%

Based on 986 analyzed reviews. Sentiment is slipping: 11.1% of reviews in the last three months were positive, compared with 25.0% in the three months before that.

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