Customereye

See Tickets

Entertainment & Events • United Kingdomwww.seetickets.com

Review data last updated .

Based on public reviews and response behavior.

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986 reviews.

Overall Score

50/100
−23.1 vs. last month3.17 ★ average rating · 986 reviews
50/100 from 986 reviews, high confidence.

Entertainment & Events average: score 60.7, rating 4.11 stars, reply rate 34.8%, over 1,178 ranked companies · benchmark 10 Oct 2026

Score

49.6

Industry average 60.7

11.1 below average

Rating

3.17

Industry average 4.11

0.94 below average

Reply rate

—

Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#887of 1178 ranked in Entertainment & Events
Top 75% · Bottom Tierdown 41 from last month
#1 (best)#1178 (worst)
#885Peer
#886Peer
#887This company
#888Peer
#889Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

46% of reviews positive, 51% negative

46%
positive
  • Positive46%
  • Neutral2%
  • Negative51%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Response Speed
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Communication
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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