Appliances & Home Electronics • United Kingdomwww.samsung.com%2Fuk
Review data last updated .
Based on public reviews and response behavior.
350 reviews over 204 days (about 52 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: en 95%, unknown 4%, es 1%.
Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026
Score
73.6
Industry average 59.5
14.1 above average
Rating
4.05
Industry average 4.02
0.03 above average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 34% negative
Covering September 2026 — 200 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 26% negative and 1% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 350 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 886 ranked companies in Appliances & Home Electronics (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 73.6 places the company in the top quarter of about 900 ranked Appliances & Home Electronics companies (75th percentile: 72). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 67% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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