Customereye

Herbert Todd & Son

Appliances & Home Electronicshtodd.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,146 days (about 1.4 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

74/100
4.38 ★ average rating · 100 reviews
74/100 from 100 reviews over 10 months, moderate confidence.

Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,073 ranked companies · benchmark 25 Oct 2026

Score

73.6

Industry average 59.2

14.4 above average

Rating

4.38

Industry average 4.02

0.36 above average

Reply rate

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Industry average 33.4%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#217of 1073 ranked in Appliances & Home Electronics
Top 20% · Top Tier
#1 (best)#1073 (worst)
#215Peer
#216Peer
#217This company
#218Peer
#219Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral0%
  • Negative15%

Sentiment Balance

Covering March 2025 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Delivery Shipping
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Pricing
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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