Same Day STD Testing

Healthcare & Medical • United Stateswww.samedaystdtesting.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

−57.1 vs. last month4.73 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#313of 615

Top 51% · Mid Pack

#1 (best)#615 (worst)

#311Peer

#312Peer

#313This company

#314Peer

#315Peer

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 13% negative

86%

positive

Positive86%
Neutral1%
Negative13%

Sentiment Balance

Covering November 2022 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

31.7%

Product Quality

15.6%

Onboarding

14.7%

Response Speed

13.3%

Loyalty

7.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100

24/100

signal score

•Built from a negative-review share of 32.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

89.2%

4★

4.5%

3★

1.0%

2★

1.0%

1★

4.3%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 80.0% in the three months before that.

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