Healthcare & Medical • United Kingdommonitormyhealth.org.uk
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 288 days (about 63 per month). Busiest month: 14% of reviews.
Healthcare & Medical average: score 63.5, rating 4.32 stars, reply rate 44.6%, over 2,752 ranked companies · benchmark 6 Oct 2026
Score
65.4
Industry average 63.5
1.9 above average
Rating
4.75
Industry average 4.32
0.43 above average
Reply rate
—
Industry average 44.6%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 20% negative
Covering December 2024 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 25% negative and 8% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,752 ranked companies in Healthcare & Medical (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.146). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 7% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
