Customereye

Monitor My Health

Healthcare & Medical • United Kingdommonitormyhealth.org.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 153 days (about 40 per month). Busiest month: 24% of reviews. Languages: en 100%.

Overall Score

54/100
Short observation window (153 days)
−10.3 vs. last month4.83 ★ average rating · 200 reviews
54/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Healthcare & Medical average: score 66.5, rating 4.37 stars, reply rate 44.7%, over 2,990 ranked companies · benchmark 23 Oct 2026

Score

54.0

Industry average 66.5

12.5 below average

Rating

4.83

Industry average 4.37

0.46 above average

Reply rate

—

Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#2426of 2990 ranked in Healthcare & Medical
Top 81% · Bottom Tierup 31 from last month
#1 (best)#2990 (worst)
#2424Peer
#2425Peer
#2426This company
#2427Peer
#2428Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering September 2026 — 29 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 28% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Response Speed
Hidden
Customer Support
Hidden
Onboarding
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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