Customereye

Robust IT

Schools & Academic Educationwww.robustittraining.com

Review data last updated .

Based on public reviews and response behavior.

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110 reviews over 343 days (about 9.8 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

57/100
−15.4 vs. last month4.75 ★ average rating · 110 reviews
57/100 from 110 reviews over 12 months, moderate confidence.

Schools & Academic Education average: score 69.2, rating 4.51 stars, reply rate 38.0%, over 1,546 ranked companies · benchmark 22 Oct 2026

Score

57.3

Industry average 69.2

11.9 below average

Rating

4.75

Industry average 4.51

0.24 above average

Reply rate

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Industry average 38.0%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#1305of 1546 ranked in Schools & Academic Education
Top 84% · Bottom Tierdown 117 from last month
#1 (best)#1546 (worst)
#1303Peer
#1304Peer
#1305This company
#1306Peer
#1307Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering September 2026 — 13 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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