Customereye

Roadway Moving

Professional Serviceswww.roadwaymoving.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 43 days (about 71 per month). Busiest month: 77% of reviews — one month dominates this sample. Languages: en 98%, unknown 2%.

Overall Score

81/100
Short observation window (43 days)
−22.4 vs. last month4.95 ★ average rating · 100 reviews
81/100 from 100 reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 77% of the reviews.

Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026

Score

80.7

Industry average 66.0

14.7 above average

Rating

4.95

Industry average 4.35

0.60 above average

Reply rate

—

Industry average 45.1%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#165of 1150 ranked in Professional Services
Top 14% · Top Tierdown 193 from last month
#1 (best)#1150 (worst)
#163Peer
#164Peer
#165This company
#166Peer
#167Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

96% of reviews positive, 3% negative

96%
positive
  • Positive96%
  • Neutral1%
  • Negative3%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 17% negative and 17% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Onboarding
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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