Customereye

Mauve Group

Professional Servicesmauvegroup.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,214 days (about 2.5 per month). Busiest month: 7% of reviews. Languages: en 100%.

Overall Score

81/100
−12.5 vs. last month4.93 ★ average rating · 100 reviews
81/100 from 100 reviews over 17 months, moderate confidence.

Professional Services average: score 61.2, rating 4.29 stars, reply rate 44.6%, over 1,074 ranked companies · benchmark 2 Oct 2026

Score

80.5

Industry average 61.2

19.3 above average

Rating

4.93

Industry average 4.29

0.64 above average

Reply rate

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Industry average 44.6%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#106of 1074 ranked in Professional Services
Top 10% · Top Tier
#1 (best)#1074 (worst)
#104Peer
#105Peer
#106This company
#107Peer
#108Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

94% of reviews positive, 4% negative

94%
positive
  • Positive94%
  • Neutral2%
  • Negative4%

Sentiment Balance

Covering September 2025 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 0% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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