Travel & Hospitalitywww.rjrpassportsandvisas.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,404 days (about 2.2 per month). Busiest month: 11% of reviews. Languages: en 94%, unknown 3%, fr 2%.
These figures describe an earlier period, not the last 12 months.
Travel & Hospitality average: score 64.2, rating 4.08 stars, reply rate 42.8%, over 689 ranked companies · benchmark 30 Oct 2026
Score
65.0
Industry average 64.2
0.8 above average
Rating
4.55
Industry average 4.08
0.47 above average
Reply rate
—
Industry average 42.8%
not measured
Not ranked
no reviews in the last 12 months
76% of reviews positive, 23% negative
Covering November 2023 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 689 ranked companies in Travel & Hospitality (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 43%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 43 mentions with a sentiment score of 81.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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