Based on public reviews and response behavior.
100 reviews over 955 days (about 3.2 per month). Busiest month: 8% of reviews. Languages: en 99%, unknown 1%.
These figures describe an earlier period, not the last 12 months.
Pharmacy & Online Medicine average: score 60.6, rating 4.28 stars, reply rate 37.5%, over 560 ranked companies · benchmark 30 Oct 2026
Score
19.7
Industry average 60.6
40.9 below average
Rating
1.72
Industry average 4.28
2.56 below average
Reply rate
—
Industry average 37.5%
not measured
Not ranked
no reviews in the last 12 months
22% of reviews positive, 78% negative
Covering May 2025 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 560 ranked companies in Pharmacy & Online Medicine (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.451 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.389). Review the worst months in the trend data to identify specific operational or product issues.
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