Based on public reviews and response behavior.
100 reviews over 1,193 days (about 2.5 per month). Busiest month: 38% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
51.0
Industry average 60.8
9.8 below average
Rating
4.45
Industry average 4.09
0.36 above average
Reply rate
—
Industry average 36.0%
not measured
Not ranked
no reviews in the last 12 months
70% of reviews positive, 29% negative
Covering February 2018 — 27 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 26% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.179). Review the worst months in the trend data to identify specific operational or product issues.
"Loyalty" is the strongest recurring theme in the reviews: 29 mentions with a sentiment score of 73.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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