Customereye

Magica

Software & Web Servicesmagica.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 108 days (about 56 per month). Busiest month: 34% of reviews. Languages: en 98%, de 1%, fr 1%.

Overall Score

51/100
Short observation window (108 days)
+8.3 vs. last month3.52 ★ average rating · 200 reviews
51/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Software & Web Services average: score 56.5, rating 4.01 stars, reply rate 36.3%, over 1,089 ranked companies · benchmark 16 Sept 2026

Score50.9vs 56.55.6Rating3.52vs 4.010.49Reply ratevs 36.3%

Competitive Performance Rank

Among ranked Software & Web Services companies

#709of 1089 ranked in Software & Web Services
Top 65% · Mid Pack
#1 (best)#1089 (worst)
#707Peer
#708Peer
#709This company
#710Peer
#711Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral3%
  • Negative22%

Sentiment Balance

Covering September 2026 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 22% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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