Customereye

RattanTree

Home & Livingwww.rattantree.com

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 73 days (about 83 per month). Busiest month: 47% of reviews. Languages: en 100%, it 1%.

Overall Score

51/100
Short observation window (73 days)
+5.9 vs. last month4.20 ★ average rating · 199 reviews
51/100 from 199 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Home & Living average: score 66.8, rating 4.46 stars, reply rate 46.2%, over 4,741 ranked companies · benchmark 12 Oct 2026

Score

50.5

Industry average 66.8

16.3 below average

Rating

4.20

Industry average 4.46

0.26 below average

Reply rate

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Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#4210of 4741 ranked in Home & Living
Top 89% · Bottom Tierup 376 from last month
#1 (best)#4741 (worst)
#4208Peer
#4209Peer
#4210This company
#4211Peer
#4212Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative22%

Sentiment Balance

Covering September 2026 — 46 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 22% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Loyalty
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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