Based on public reviews and response behavior.
162 reviews over 79 days (about 62 per month). Busiest month: 38% of reviews. Languages: en 99%, unknown 1%.
General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 24 Oct 2026
Score
46.7
Industry average 64.8
18.1 below average
Rating
3.70
Industry average 4.32
0.62 below average
Reply rate
—
Industry average 35.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 39% negative
Covering August 2026 — 59 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 34% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 162 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,027 ranked companies in General Retail & Marketplaces (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 46.7 sits in the bottom quarter of about 3,000 ranked General Retail & Marketplaces companies (25th percentile: 55, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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