Based on public reviews and response behavior.
207 reviews over 73 days (about 86 per month). Busiest month: 82% of reviews — one month dominates this sample. Languages: en 99%, unknown 1%.
Healthcare & Medical average: score 65.8, rating 4.32 stars, reply rate 44.2%, over 3,061 ranked companies · benchmark 22 Oct 2026
Score
56.8
Industry average 65.8
9.0 below average
Rating
4.61
Industry average 4.32
0.29 above average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 10% negative
Covering September 2026 — 169 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 1% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 207 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,061 ranked companies in Healthcare & Medical (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.130). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 56.8 sits in the bottom quarter of about 3,100 ranked Healthcare & Medical companies (25th percentile: 57, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
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