Appliances & Home Electronics • United Kingdomwww.qvsdirect.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 3,050 days (about 1 per month). Busiest month: 19% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026
Score
60.7
Industry average 59.5
1.2 above average
Rating
3.59
Industry average 4.02
0.43 below average
Reply rate
—
Industry average 35.3%
not measured
Not ranked
no reviews in the last 12 months
60% of reviews positive, 35% negative
Covering July 2018 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 50% negative and 17% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 886 ranked companies in Appliances & Home Electronics (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.146 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 24% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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