Based on public reviews and response behavior.
544 reviews over 2,281 days (about 7.3 per month). Busiest month: 12% of reviews. Languages: en 99%, unknown 1%, es 0%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
30.0
Industry average 60.8
30.8 below average
Rating
1.80
Industry average 4.09
2.29 below average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
29% of reviews positive, 70% negative
Covering August 2026 — 64 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 41% of reviews in this period, with 58% negative and 2% neutral.
Share of theme mentions
Themes from the 544 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.212 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.203). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99
