Customereye

Queensboro

Apparel & Fashion • United Stateswww.queensboro.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
−10.1 vs. last month4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#143of 330
Top 43% · Upper Half
#1 (best)#330 (worst)
#141Peer
#142Peer
#143This company
#144Peer
#145Peer

Overall Customer Sentiment

Above Average

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering October 2024 — 206 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 20% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
27.6%
Delivery Shipping
17.0%
Customer Support
14.4%
Loyalty
11.6%
Response Speed
9.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 27.0% across this company's analyzed reviews.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
96.7%
4
2.5%
3
0.3%
2
0.0%
1
0.5%

Based on 600 analyzed reviews.

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