Based on public reviews and response behavior.
668 reviews over 4,312 days (about 4.7 per month). Busiest month: 5% of reviews. Languages: en 77%, unknown 8%, it 7%.
Flight & Hotel Booking average: score 69.7, rating 4.44 stars, reply rate 46.4%, over 1,292 ranked companies · benchmark 30 Oct 2026
Score
49.8
Industry average 69.7
19.9 below average
Rating
3.99
Industry average 4.44
0.45 below average
Reply rate
—
Industry average 46.4%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering March 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 668 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,292 ranked companies in Flight & Hotel Booking (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.384). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 49.8 sits in the bottom quarter of about 1,300 ranked Flight & Hotel Booking companies (25th percentile: 60, median: 72). The weakest topic and the reply rate are the two levers that move this score fastest.
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