Real Estate & Property • United Kingdomwww.purplebricks.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 25 days (about 731 per month). Busiest month: 75% of reviews — one month dominates this sample.
Real Estate & Property average: score 66.8, rating 4.21 stars, reply rate 55.5%, over 637 ranked companies · benchmark 6 Oct 2026
Score
44.4
Industry average 66.8
22.4 below average
Rating
3.87
Industry average 4.21
0.34 below average
Reply rate
—
Industry average 55.5%
not measured
Among ranked Real Estate & Property companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 33% negative
Covering October 2024 — 148 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 30% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 637 ranked companies in Real Estate & Property (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 44.4 sits in the bottom quarter of about 650 ranked Real Estate & Property companies (25th percentile: 57, median: 69). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 98% of reviews against an industry average of 55%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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