Customereye

Furnished Finder

Real Estate & Property • United Stateswww.furnishedfinder.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+6.4 vs. last month3.29 ★ average rating · 619 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#52of 92
Top 57% · Mid Pack
#1 (best)#92 (worst)
#50Peer
#51Peer
#52This company
#53Peer
#54Peer

Overall Customer Sentiment

Mid Pack

56% of reviews positive, 42% negative

56%
positive
  • Positive56%
  • Neutral2%
  • Negative42%

Sentiment Balance

Covering August 2026 — 78 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 32% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 604 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
16.9%
Loyalty
16.6%
Customer Support
14.0%
Pricing
11.6%
Communication
11.5%

Most feedback concerns Product Quality.

The most common complaint theme is Loyalty, making up 16.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH52/100
52/100
signal score
  • Built from a negative-review share of 41.5% across this company's analyzed reviews.
  • 11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating
5
47.5%
4
6.9%
3
5.5%
2
7.1%
1
33.0%

Based on 619 analyzed reviews. Sentiment is improving: 63.1% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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