MRI Software

Real Estate & Property • United Stateswww.mrisoftware.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

43/100

4.14 ★ average rating · 717 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#85of 92

Top 92% · Bottom Tier

#1 (best)#92 (worst)

#83Peer

#84Peer

#85This company

#86Peer

#87Peer

Overall Customer Sentiment

Below Average

63% of reviews positive, 34% negative

63%

positive

Positive63%
Neutral3%
Negative34%

Sentiment Balance

Covering April 2026 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 702 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

28.9%

Problem Resolution

17.5%

Response Speed

13.2%

Loyalty

11.6%

Product Quality

9.0%

Most feedback concerns Customer Support.

The most common complaint theme is Problem Resolution, making up 17.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100

36/100

signal score

•Built from a negative-review share of 34.2% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

72.9%

4★

6.1%

3★

1.4%

2★

1.3%

1★

18.3%

Based on 717 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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