Professional Certification & Skills • United Stateswww.prometric.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 766 days (about 4 per month). Busiest month: 8% of reviews. Languages: en 100%.
Professional Certification & Skills average: score 71.9, rating 4.63 stars, reply rate 43.8%, over 967 ranked companies · benchmark 30 Oct 2026
Score
25.9
Industry average 71.9
46.0 below average
Rating
1.05
Industry average 4.63
3.58 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
12% of reviews positive, 88% negative
Covering June 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 967 ranked companies in Professional Certification & Skills (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.672 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 25.9 sits in the bottom quarter of about 950 ranked Professional Certification & Skills companies (25th percentile: 61, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
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