Priority STD Testing

Healthcare & Medical • United Stateswww.prioritystdtesting.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

−7.1 vs. last month4.82 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#460of 615

Top 75% · Mid Pack

#1 (best)#615 (worst)

#458Peer

#459Peer

#460This company

#461Peer

#462Peer

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 23% negative

76%

positive

Positive76%
Neutral2%
Negative23%

Sentiment Balance

Covering September 2024 — 21 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

31.4%

Onboarding

26.1%

Customer Support

14.1%

Loyalty

7.3%

Product Quality

6.8%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100

40/100

signal score

•Built from a negative-review share of 37.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

92.2%

4★

2.8%

3★

2.2%

2★

0.3%

1★

2.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.1% of reviews in the last three months were positive, compared with 98.9% in the three months before that.

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