Red Cross Training

Healthcare & Medical • United Kingdomredcrossfirstaidtraining.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

72/100

+1.0 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#33of 615

Top 5% · Top Tier

#1 (best)#615 (worst)

#31Peer

#32Peer

#33This company

#34Peer

#35Peer

Overall Customer Sentiment

Category Leader

90% of reviews positive, 10% negative

90%

positive

Positive90%
Neutral1%
Negative10%

Sentiment Balance

Covering November 2024 — 86 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 8% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

34.2%

Customer Support

15.1%

Loyalty

14.2%

Onboarding

13.2%

Pricing

13.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW10/100

10/100

signal score

•Built from a negative-review share of 10.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

91.7%

4★

6.2%

3★

1.5%

2★

0.3%

1★

0.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.5% of reviews in the last three months were positive, compared with 99.6% in the three months before that.

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