Customereye

Principle Estate Management

Real Estate & Propertywww.principleestate.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 257 days (about 24 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

83/100
−39.5 vs. last month4.12 ★ average rating · 200 reviews
83/100 from 200 reviews over 10 months, moderate confidence.

Real Estate & Property average: score 66.8, rating 4.21 stars, reply rate 55.5%, over 637 ranked companies · benchmark 6 Oct 2026

Score

83.0

Industry average 66.8

16.2 above average

Rating

4.12

Industry average 4.21

0.09 below average

Reply rate

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Industry average 55.5%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#100of 637 ranked in Real Estate & Property
Top 16% · Top Tier
#1 (best)#637 (worst)
#98Peer
#99Peer
#100This company
#101Peer
#102Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral2%
  • Negative25%

Sentiment Balance

Covering October 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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