Customereye

PremiumCDKeys

Gaming & Esports • Canadawww.premiumcdkeys.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
−15.5 vs. last month4.70 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#205of 259
Top 79% · Bottom Tier
#1 (best)#259 (worst)
#203Peer
#204Peer
#205This company
#206Peer
#207Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 32% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative32%

Sentiment Balance

Covering October 2024 — 583 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 32% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
20.2%
Product Quality
14.2%
Customer Support
12.6%
Pricing
11.1%
Delivery Shipping
9.5%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100
47/100
signal score
  • Built from a negative-review share of 44.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
89.2%
4
3.7%
3
0.8%
2
0.5%
1
5.8%

Based on 600 analyzed reviews.

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